Frequently Asked Questions

Technicians at Restoration Control help homeowners in CT recover from property damage caused by storms, snow, water, or roofing issues. Our trained experts assess the damage, salvage belongings, clean the property, remove debris, and perform necessary repairs to restore your home.

Typically, your homeowner's insurance policy covers storm damage in CT. Events like snowstorms, hail, and high winds are common causes of roof damage covered by standard policies. However, flood damage often requires a separate flood insurance policy.

You must continue paying your mortgage even if your home is uninhabitable. Failing to do so could lead to default and foreclosure, adding financial stress to an already difficult situation. Contact your mortgage lender immediately to discuss options after a major loss.

Restoration Control's experts, often alongside your insurance adjuster, evaluate damage by examining the roof condition, checking for missing or damaged shingles, assessing structural integrity, and considering weather data (wind speeds, hail reports) specific to the event in CT.

Yes, most CT homeowners insurance policies require you to pay a deductible for roof damage claims. The amount depends on your specific policy. Restoration Control can help you understand your policy details during the claims process.

Insurance checks for property damage are often issued to both you (the homeowner) and your mortgage lender. You'll typically need to work with your lender to endorse the check and manage the disbursement of funds for repairs.

Filing a single claim, especially for weather-related damage (an 'Act of God'), doesn't automatically increase your premium. However, premiums in your area might rise based on overall claim frequency. Multiple claims filed by you personally could impact your rates or insurability.

The timeframe varies depending on the complexity of the claim, the responsiveness of your insurance company, and potential weather delays in CT. It can range from a few weeks to several months. Restoration Control works efficiently to expedite the process on our end.

If your claim is denied, don't give up. Review the denial reason carefully. You have the right to appeal the decision, provide additional evidence, or request a second opinion. Restoration Control can offer guidance and potentially assist with supplemental claims if applicable.

File your claim as soon as possible after the damage occurs, regardless of your renewal date, ensuring the damage date falls within the active policy period. Delaying can sometimes complicate the process.

Yes, if your roof is actively leaking after damage, it's crucial to have it temporarily tarped by professionals like Restoration Control. This mitigates further interior damage and shows your insurance company you took steps to prevent worsening conditions, which is often required by policies in CT.

This can happen if the initial estimate missed some damage or costs increased. We work with your insurance company through supplemental claims to document and justify the need for additional funds to ensure your roof is repaired correctly according to local codes.